Yee Long Trading Company

Professional Handicrafts Products and Supplies since 1960

FAQ

How do I order?


Domestic Order (Hong Kong)

Please send your shopping list to email info@yeelonghk.com.

We then check availability and reply your email with advise draft invoice amount.

Once received your confirmation email, we'll then proceed your order and follow up final invoice to your email.

Free shipping for net spending per order over HK$1200.

MTR Station Collection, no minimum required.
  • Kowloon
  • Jordan
  • Austin


Overseas Order (except Hong Kong)

Please send your shopping list to email info@yeelonghk.com and which country you are from.

We then check availability and reply your email with advise draft invoice amount and estimated postage.

Once received your confirmation email, we'll then proceed your order and follow up final invoice to your email.

Sorry, free shipping is not applicable for overseas orders.

How long does it take to check stock availability?


Usually within 2 working days.

How long does it take to have my package send out after received my confirmation and payment?


Normally package send within 2 working days after your confirmation and payment.

How do I pay?


Overseas : We accept Paypal to info@yeelonghk.com before shipment.

Domestic : We accept COD, bank transfer.

Can I pay in USD, Euro or other currency?


Sorry, we only accept payment in HK$, which is easily arranged by Paypal platform.

Is there order minimum for Overseas order?


Minimum net spending per order is HK$500 (roughly US$64).

What is wholesale discount?


Please write to info@yeelonghk.com about your selected items and target quantity.

We'll then offer our best offer by replying the email.

May I visit your showroom?


Sorry, we don't have actual shop. We are an online shop only.

May I request free sample?


Sorry, we do not offer free samples as there are too many demand.

May I have your catalogue or full product list?


Sorry, we not have them either, because the trend and products come and go so quickly.

And price are fluctuated as currency as well.

We always recommend you to check out our website.

Why do I see some of your exclusive clay sold in other shop and in cheaper price?


Because those clay may not from the original factory, or may be discarded by factory as it is approaching expiration date.

Therefore, buying the fresh clay from us would be smartest choice for your favorite artwork.

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